Purposes of Data Processing
We utilize personal data to improve our services and enhance user experience.
Personal data is processed for purposes including service delivery and customer support.
Introduction to Privacy Policy
This Privacy Policy outlines how we handle personal data collected through our services.
Third-Party Sharing
These partners assist in delivering our services and are obligated to protect your data.
Data may be shared with third-party service providers under strict confidentiality agreements.
Legal Disclosures
Disclosure may occur in response to lawful requests from public authorities.
We may disclose personal data to comply with legal obligations or protect our rights.
01
Data Collection Overview
We collect personal data such as names, email addresses, and ticket details to facilitate support services.
The categories of data collected depend on user interactions with our platform.
02
Data Sources
We gather personal data from user inputs and automated systems during interactions with our services.
Data is obtained directly from users during account creation and service usage.
03
Types of Cookies Used
Essential cookies are necessary for the operation of our website, while performance cookies help us understand user behavior.
Cookies may be categorized as essential, performance, or functionality cookies.
04
Cookie Management
Cookies are used to enhance user experience and analyze site performance.
Users can manage cookie preferences via their browser settings at any time.
User Rights
User Rights
These rights include access, rectification, and deletion of personal data.
Users have specific rights regarding their personal data, subject to applicable laws.
Requests
Exercising User Rights
Users may submit requests regarding their personal data through the contact information provided.
Requests to exercise rights will be addressed within the timeframe established by law.
Data Retention
Data Retention Policy
Personal data will be retained only as long as necessary for the purposes outlined in this policy.
Data retention periods are determined based on operational needs and legal requirements.
Policy Updates
Policy Updates
Updates to this policy will be communicated via our website or direct notifications.
We will notify users of significant changes to this policy through appropriate communication channels.
Contact Information
Email
Phone
+41 61 667 47 73
Address
Chemin de Blandonnet 10, 1214 Vernier
General Inquiries